Many difficulties between real estate professionals (whether REALTORS® or not) result from misunderstanding, miscommunication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them or with the managing broker of their firm. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.
If you are unable to resolve the concern, you may consider using the services of an Ombudsman.