The Ombudsman Program is a telephone mediation service that provides volunteers to act as a neutral and independent voice when a member of the public or a RACI member finds themselves in a dispute with another member.

Ombudsman Program

The Ombudsman Program is a telephone mediation service that provides volunteers to act as a neutral and independent voice when a member of the public or a RACI member finds themselves in a dispute with another member. Ombudsman procedures are intended to provide enhanced communications and initial problem-solving capacity to the professional standards process with

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